Terms & Conditions

Article 1 - Definitions

In these terms, the following definitions apply:

• MagicEverse: the private limited company MagicEverse B.V.
• Customer: the legal entity or natural person entering into an agreement with MagicEverse
• Services: all software and services offered by MagicEverse
• Platform: the MagicEverse platform including all tools and functionalities

Article 2 - Applicability

These general terms and conditions apply to all offers, agreements and services of MagicEverse. Deviations are only valid if agreed in writing.

Article 3 - Services

MagicEverse offers a SaaS platform for the promotional products industry. Services include:

• Magic Logo - logo visualization and configuration
• Magic Agent - AI-powered assistance
• Magic PIM - product information management
• Magic Workflow - workflow automation
• Webshop and Backoffice functionalities

Article 4 - Account and access

The customer is responsible for keeping login credentials confidential. MagicEverse is not liable for damage caused by unauthorized use of accounts.

Article 5 - Prices and payment

All prices are exclusive of VAT unless stated otherwise. Payment term is 14 days after invoice date. In case of late payment, access to the platform may be suspended.

Article 6 - Intellectual property

All intellectual property rights to the platform and software remain the property of MagicEverse. The customer obtains a non-exclusive right of use for the duration of the agreement.

Article 7 - Availability

MagicEverse aims for 99.9% availability. Planned maintenance is announced in advance. MagicEverse is not liable for damage due to temporary unavailability.

Article 8 - Liability

MagicEverse's liability is limited to the amount paid by the customer in the 12 months preceding the damage-causing event. MagicEverse is not liable for indirect damage.

Article 9 - Confidentiality

Both parties commit to maintaining confidentiality of confidential information received from each other in the context of the agreement.

Article 10 - Duration and termination

Agreements are entered into for a definite or indefinite period. Cancellation must be done in writing with a notice period of one month.

Article 11 - Applicable law

Dutch law applies to all agreements. Disputes shall be submitted to the competent court in the district where MagicEverse is established.

Article 12 - Contact

MagicEverse B.V.
Email: legal@magiceverse.online