Terms and Conditions
Last updated: 23 February 2026
Article 1 - Definitions
In these terms and conditions the following definitions apply:
- MagicEverse: the private limited company MagicEverse B.V.
- Customer: the legal entity or natural person entering into an agreement with MagicEverse
- Services: all software and services offered by MagicEverse
- Platform: the MagicEverse platform including all tools and functionality
Article 2 - Applicability
These terms and conditions apply to all offers, agreements and services of MagicEverse. Departures from them are valid only if agreed in writing.
Article 3 - Provision of services
MagicEverse provides a SaaS platform for the promotional products industry. The services include, among other things:
- Magic Logo — logo visualisation and configuration
- Magic Agent — AI-driven assistance
- Magic PIM — product information management
- Magic Workflow — workflow automation
- E-commerce and back-office functionality
Article 4 - Account and access
The customer is responsible for keeping login details confidential. MagicEverse is not liable for damage caused by unauthorised use of accounts.
Article 5 - Prices and payment
All prices are exclusive of VAT unless stated otherwise. The payment term is 14 days from the invoice date. In the event of late payment, access to the platform may be suspended.
Article 6 - Intellectual property
All intellectual property rights in the platform and the software remain the property of MagicEverse. The customer obtains a non-exclusive right of use for the term of the agreement.
Article 7 - Availability
MagicEverse aims for an availability of 99.9%. Planned maintenance is announced in advance. MagicEverse is not liable for damage caused by temporary unavailability.
Article 8 - Liability
The liability of MagicEverse is limited to the amount the customer paid to MagicEverse in the 12 months preceding the event causing the damage. MagicEverse is not liable for indirect damage.
Article 9 - Confidentiality
Both parties undertake to keep confidential any confidential information they receive from each other under the agreement.
Article 10 - Term and termination
Agreements are entered into for a fixed or an indefinite term. Notice of termination must be given in writing, observing a notice period of one month.
Article 11 - Governing law
Dutch law applies to all agreements. Disputes are submitted to the competent court in the district where MagicEverse has its registered office.
Article 12 - Contact
MagicEverse B.V.
Email: legal@magiceverse.nl