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MagicEverse

Privacy Policy

Last updated: 23 February 2026

1. Introduction

MagicEverse ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This privacy policy tells you how we handle your personal data when you use our services.

2. What data do we collect?

We collect the following categories of personal data:

  • Identity data: name, company name, job title
  • Contact data: e-mail, telephone number, address
  • Account data: user name, password (encrypted)
  • Transaction data: orders, invoices, payment history
  • Technical data: IP address, browser type, device information
  • Usage data: how you use our services

3. How do we use your data?

We use your data for:

  • Providing our services to you
  • Processing orders and payments
  • Communicating with you about your account
  • Improving our services
  • Meeting legal obligations
  • Marketing (only with your consent)

4. AI and data processing

Magic Agent and other AI features process data in order to help you. Conversations are stored in order to improve the service. You may request that your conversation history be deleted.

5. Sharing data

We share your data with third parties only where this is necessary for our services (for example payment processors), or where we are legally obliged to do so. We never sell your personal data.

6. Security

We take appropriate technical and organisational measures to protect your data. These include encryption, access control and regular security audits.

7. Your rights

Under the GDPR you have the following rights:

  • The right of access to your data
  • The right to rectification of inaccurate data
  • The right to erasure ("the right to be forgotten")
  • The right to restriction of processing
  • The right to data portability
  • The right to object

8. Retention periods

We do not keep your data longer than necessary. Financial data is kept for 7 years in accordance with statutory requirements. Account data is deleted when you close your account.

9. Contact

For questions about this privacy policy, or to exercise your rights, you can contact us at:

Email: privacy@magiceverse.nl

Data Protection Officer (DPO): privacy@magiceverse.nl

Address: MagicEverse B.V., Raamweg 24, 2596 HL Den Haag, Nederland