What we know about agents, data and trade

We write down what we run into: how supplier feeds are put together, why print data is so often missing, what an agent can and cannot do, and what a migration really costs. No white papers full of open doors, but pieces you can forward to a colleague without having to type an explanation alongside.

And because watching is often quicker than reading, the recordings of our own environments are here too: twenty videos in which you see an agent at work on real data. So what is here really exists: six pieces you can open, twenty recordings that were actually made and twelve answers that are in the system. You never click through to a page that is not there.

Below are the six pieces we have written down. These are the questions that come up in every first conversation and that we answer over and over from our own experience. That answer is now on paper properly, once, with the numbers alongside, so you can read it back instead of having to take our word for it.

Each piece can be read without calling us first, and forwarded without having to type an explanation alongside. What we cannot back up is marked visibly inside the piece rather than slipped into a sentence — even when that means a figure is missing where you expect one.

These questions and answers come from the CMS and are maintained there, in four groups: general, Magic Logo, Magic Agent, and invoicing and payments. If an answer changes there, it changes here too. So there is never a question here that somebody added to the text of this page.

If your question is not listed, that is not an oversight but a gap we want to fill. Ask through the form; if a question comes up more often, it ends up in this list. That way the list grows with what you actually ask and not with what we think you ask.